Terms and Conditions

Please read these terms carefully before using AiExpress services

Last Updated: December 28, 2024

Acceptance of Terms

By accessing and using AiExpress services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

Service Description

AiExpress provides a technology platform that connects users with transportation and delivery services in Ebonyi State, Nigeria. Our services include:

  • Okada ride booking and transportation services
  • Food delivery from restaurants and eateries
  • Package and document delivery services
  • Bill payment and financial services
  • Business and corporate service solutions

User Responsibilities

As a user of AiExpress services, you agree to:

  • Provide accurate and complete information when creating your account
  • Use the services only for lawful purposes
  • Treat drivers, delivery personnel, and other users with respect
  • Pay all fees and charges associated with your use of the services
  • Comply with all applicable laws and regulations
  • Not use the services for any fraudulent or illegal activities

Payment Terms

Payment for services may be made through various methods including cash, mobile money, bank transfers, or credit/debit cards. By using our payment services, you agree to:

  • Pay all charges incurred through your account
  • Provide accurate payment information
  • Authorize us to charge your selected payment method
  • Accept responsibility for all transactions made through your account

Limitation of Liability

AiExpress acts as an intermediary between users and service providers. We strive to ensure quality service but cannot guarantee the actions of third-party service providers. Our liability is limited to the extent permitted by applicable law.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason we deem necessary. You may also terminate your account at any time by contacting our support team.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the services after any changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: legal@aiexpress.ng
  • Phone: +234 907 4756 873
  • Address: 123 Government House Road, Abakaliki, Ebonyi State