Last Updated: December 28, 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, book a ride, or contact us for support. This may include:
- Personal information (name, email address, phone number)
- Location data when using our services
- Payment information for transactions
- Communication preferences and history
- Device information and app usage data
How We Use Your Information
We use the information we collect to:
- Provide and improve our transportation and delivery services
- Process payments and send transaction confirmations
- Communicate with you about your account and our services
- Ensure safety and security of our platform
- Comply with legal obligations and resolve disputes
Information Sharing
We may share your information with:
- Okada riders and delivery partners to facilitate services
- Payment processors to handle transactions
- Service providers who assist in our operations
- Law enforcement when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Contact us with privacy concerns
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@aiexpress.ng
- Phone: +234 803 123 4567
- Address: 123 Government House Road, Abakaliki, Ebonyi State